Drakos Privacy Policy
Effective Date: October 2025
Website: www.drakosofficial.com
Email: drakosofficial1@gmail.com
1. Introduction
Welcome to Drakos.
Your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.
By using our website or providing your information to Drakos, you consent to the collection and use of your data in accordance with this Privacy Policy.
2. Who We Are
Drakos is an international combat sports and performance wear brand dedicated to creating high-quality BJJ gis, rash guards, compression gear, and athletic apparel for athletes worldwide.
- Customer Service Office: United States
- Production Unit: Pakistan
- Website: www.drakosofficial.com
All orders are processed and shipped directly from our production unit in Pakistan, while our customer service team in the USA provides full support to our global customers.
3. Information We Collect
We collect information from you when you visit our website, place an order, subscribe to our newsletter, or contact our customer service team.
A. Personal Information
When you make a purchase or create an account, we may collect the following personal details:
- Full name
- Email address
- Contact number
- Billing and shipping address
- Payment details (processed through secure third-party systems)
- Order history and preferences
- Account credentials (if you register an account)
Note: Drakos does not store or have direct access to your complete credit/debit card details. All payments are securely handled by certified third-party payment processors.
B. Non-Personal Information
When you make a purchase or create an account, we may collect the following personal details:
- IP address and geographic location (approximate)
- Browser type and device information
- Pages visited and time spent on the website
- Referral sources and interactions with our ads or newsletters
C. Cookies and Tracking Technologies
Our website uses cookies and similar tools to:
- Improve your browsing experience
- Remember your login and cart information
- Analyze traffic and performance
- Provide personalized offers and ads
You can control or disable cookies in your browser settings. However, disabling cookies may limit certain site functionalities.
4. How We Use Your Information
We use your personal and non-personal data responsibly and only for legitimate business purposes, including to:
1. Process and deliver your orders.
2. Provide shipping updates and order confirmations.
3. Improve website performance, design, and product offerings.
4. Communicate promotional offers, product launches, and brand news (only if you opt in).
5. Prevent fraudulent activities and enhance transaction security.
6. Comply with legal obligations and resolve disputes if necessary.
Drakos never sells or rents your personal information to third parties.
5. How We Protect Your Information
Drakos uses advanced SSL encryption, firewalls, and secure servers to protect your personal data.
- All data transmissions between your browser and our website are encrypted using HTTPS (SSL) protocols.
- Payment information is processed through PCI-DSS compliant gateways such as PayPal, Stripe, or other secure providers.
- Access to personal data is restricted to authorized staff only, who are trained to handle it responsibly under strict confidentiality agreements.
Despite these safeguards, no online system can be 100% secure. However, Drakos continuously updates its security practices to minimize risk.
6. Sharing Your Information
Drakos may share your information only with trusted third-party service providers to help us operate efficiently. These include:
- Shipping and courier companies for delivery fulfillment.
- Payment processors to complete secure transactions.
- Marketing and analytics partners for performance improvement and advertising insights.
All such third parties are bound by strict confidentiality and data protection agreements. They are not permitted to use your information for any other purpose.
7. International Data Transfers
Since Drakos operates globally, your information may be transferred between our facilities in Pakistan and the United States for order fulfillment and support.
We take all reasonable steps to ensure such data transfers comply with international privacy regulations and that your information remains protected at all times.
8. Your Privacy Rights
Depending on your jurisdiction (such as under GDPR in the EU or CCPA in California), you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal information.
- Withdraw consent for marketing communications.
- Request a copy or transfer of your data.
- Complain to a regulatory authority if you believe your rights are violated.
9. Marketing & Communication Preferences
If you subscribe to our newsletter or make a purchase, you may receive updates about:
- New product launches
- Upcoming collections
- Promotional offers
- Brand news or events
You may unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of our emails or by contacting us directly. We will immediately remove your contact information from our marketing database.
10. Data Retention
Drakos retains personal information only as long as necessary for business, legal, or accounting purposes:
- Order and transaction records: kept for tax and legal compliance.
- Marketing data: retained until you withdraw consent or unsubscribe.
- Inactive customer accounts: deleted after an appropriate period of inactivity.
Once your data is no longer required, it is securely deleted or anonymized.
11. Third-Party Links
Our website may contain links to third-party services, such as courier tracking, social media, or payment providers.
Drakos is not responsible for the content, security, or privacy practices of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children’s Privacy
Drakos does not knowingly collect or store information from individuals under the age of 16. If we discover that we have inadvertently collected such data, it will be deleted immediately upon request.
Parents or guardians who believe a child has shared personal information should contact us at drakosofficial1@gmail.com.
13. Policy Updates
We may occasionally update this Privacy Policy to reflect changes in our practices, technologies, or legal obligations.
Any updates will be posted on this page with an updated effective date. We encourage users to check this page periodically to stay informed about how Drakos protects their data.
14. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your personal information, please contact us at:
📧 drakosofficial1@gmail.com
🌐 www.drakosofficial.com
📍 Customer Service Office: United States
🏭 Production Unit: Pakistan
🚀 Shipping Worldwide